Sunday, May 3, 2020
Process of Leading Organizational Change â⬠MyAssignmenthelp.com
Question: Discuss about the Process of Leading Organizational Change. Answer: Introduction: The purpose of this task is to enlighten the readers about the ethical dilemma situations occurring with people in their professional environment and how they deal with it. The below mentioned task, talks about the ethical dilemma faced by the project manager as well as the program director while working on a project. More details about the task are discussed below: The video talks about a situation where the project manager is pressurized by the program director, who is further pressurized by the CIO and the CIO is pressurized by the CEO of the company to perform certain actions on behalf of the company. In this case, the client is not genuinely satisfied with the work which the company is doing which gives a hint to the CEO that the client might not give further orders to the company. This can be a great loss for the organization due to which the CEO identified a way to satisfy the client by providing them software before the prescribed time. This will increase their satisfaction level but for the project manager needs to ignore certain activities which are important to perform for the successful implementation of the software. Resulting to which the CEO pressurized the CIO to present the software one month earlier for which the CIO asked the program director to talk to the project manager regarding the matter because he is the person who is h ead of the whole plan (Al-Saggaf, 2016). Here comes a situation of ethical dilemma which was faced by the project manager Greg. The top management of the company wanted to launch the software early so that the clients get satisfied with them and sign upcoming contracts with them only. The team was asked to launch the Willis project early without encryption, so that they can easily provide it a month early. Encryption is an important part of developing software as it refers to process of converting the information in code language so as to restrict the outsiders from accessing the confidential information (Coghlan, Brannick, 2014). Encryption is an important part of the job of a software developer and if this step is excluded by the management team then it might affect the reputation of the company in future the application get hacked. But the top level management asked the Greg to provide the software without encrypting. The situation is that either Greg can agree to the opinion of program director and provide the software without encrypting the data or he can deny to perform such actions without can affect the image of the company in coming years as hacking of the software will direly affect to the work done of the company only (Al-Saggaf, 2016). So, the ethical dilemma is that either Greg can forget the ethical code of conduct of his job and become greedy to attain the bonus and promotions and provide software one month earlier; or he can convince the program director to not to perform such actions as they can negative impact to the image of the company in long run (Wachs, 2017). The consequence of hacked software can lead the company to pay penalties. As the upcoming project of Willis is worth 3 million so if the company is able to get that project with them, then it can become very profitable for them and the employees as well. But the condition to attain this project is that they need to forget the ethics behind the Willis project and provide them early (Lawrence, Weber, 2014). Also, the senior developer of the project also said that encryption for the project is vital but they cannot launch the software (with encryption) one month before actual launch. So, either ways the project manager need to lose one thing while att aining the other. As on one side there are profits and growth opportunity for the company and on the other side there is the ethics which the project manager needs to overlook while completing the project (McLeod, Payne, Evert, 2016). Under such circumstances, it is the duty of the manager to always opt for the decisions that are right irrespective of the loss or profit which the company or they might face. According to the doing ethics technique, it is important for the management to find out the non-ethical and ethical activities related to the scenario. Further, as the doing ethics approach gives suggestions to do what is right for the organization, so with that respect it is suggested to Greg (project manager) that he should try to convince the program director to tell the CIO and CEO about the cons of the early submissions of the project (Crane, Matten, 2016). Lack of encryption can lead to company and its reputation into major trouble. Apart from that, the management should not look at the profits which they will receive after non-complying the ethics, instead they should think of long run. In this way they can make the right decision which is good for the image of the company in future as well. Wrong decis ion will give them temporary profits but it can make them suffer in future but right decision in this case can help the company achieve greater level of satisfaction of the customer through their services and loyalty (Anderson, 2016). Thus, in the limelight of above mentioned events, it should be noted that it is the responsibility of the management to follow up the ethics and code of conduct in order to initiate the project successfully. The project manager should not forget the ethical activities for the 3 million profits earned by the company. References Al-Saggaf, Y. (2016). Scenario 3: Early Launch. Retrieved on March 18, 2018 from https://www.youtube.com/watch?v=v5M7ohdZ6qA Al-Saggaf, Y. (2016). Scenario III 3 Program Director Listens to team. Retrieved on 18 March 2018 from https://www.youtube.com/watch?annotation_id=annotation_1909438763feature=ivsrc_vid=v5M7ohdZ6qAv=JjLK_JjAu48 Anderson, D. L. (2016).Organization development: The process of leading organizational change. Sage Publications. Coghlan, D., Brannick, T. (2014).Doing action research in your own organization. Sage. Crane, A., Matten, D. (2016).Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Lawrence, A. T., Weber, J. (2014).Business and society: Stakeholders, ethics, public policy. Tata McGraw-Hill Education. McLeod, M. S., Payne, G. T., Evert, R. E. (2016). Organizational ethics research: A systematic review of methods and analytical techniques.Journal of Business Ethics,134(3), 429-443. Wachs, M. (Ed.). (2017).Ethics in planning. Routledge.
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